Support sites

Support sites

Are you striving to ensure that your site is always in excellent shape? Contact us! Having developed the site and received the calculation, we do not leave the client alone with those problems that may arise during further work with the site. We offer services maintenance and support sites in Uzhhorod and for customers from all over Transcarpathia.

It is clear that the set of services included in the support of the site can vary greatly. We know what needs to be done in order for the visitors of your site to see a professional, useful and up-to-date resource in front of them, which does not raise doubts about the reliability and quality of the information presented on it.

Ordering site support studio Website, you can be sure that the work will be executed flawlessly and exactly on time. Because you trust the job to professionals!

All modern sites at the moment are created on the basis of the site management system - the "engine". Any of our clients is interested in the question - whether he will be able to fully manage the site on his own with the help of the site management system.

We answer this question - no, he cannot. Of course, Content Management System created for a reason, and enables the customer to manage and modify pre-defined area of ​​the site. For example, make a new document, remove old make corrections in the text, change images, work with catalog, manage menu on the website and so on. However, there is the line at which can cross the only person who has some expertise in creating websites and deeper corrections to be made, the more solid knowledge required.

One of our main services - a professional technical support. In support of our site means the technical support site efficiency, changes to the site at the request of the customer, completion of program modules and solving pressing issues related to the functioning of your site, such as the timely extension of the hosting and domain names.

Site support in our company is carried out under two types of contracts. The first type of contract is a site support contract with a monthly subscription fee. When concluding such a contract, we, together with the customer, determine the approximate volume of our work per month and, based on this volume, agree with the customer on the cost of monthly website support.

At the same stage, the number of possible appeals per month and the average volume of work for one such treatment are agreed upon. Despite the fact that the contract stipulates the number of requests per month, we will not send the customer away if he exceeds the limit, and we are unlikely to increase the cost of the contract (unless the excess of requests is systematic, or the volume of unexpected work is serious exceeds the planned volume).

Such contracts have a priority right of service. The average cost of such a support contract ranges from UAH 800 to UAH 4,000 per month. Today, it is much cheaper than the salary of a full-time technologist.

The second variant of the technical support contract is the support contract for the services actually provided. Such a contract does not provide for any monthly payments, only the services needed by the client are paid for. Each new service is evaluated separately, a new order form for this service is signed, and the client is billed for the specific actions performed.

This option is good for companies that rarely need to update or change their site and it doesn't make sense for them to pay us every month. The disadvantages of such an approach are also obvious - the loss of time for task assessment and the preparation of the necessary documents. Another significant disadvantage is that such contracts are serviced on a first-come, first-served basis as technical specialists have free time.

We do not guarantee the contract to support any site that is not made in our company. We are ready to help serve any sites, however, we will likely not take to support your site if you need to make substantial changes in the content management system, especially if the system of one of the following: Joomla, Drupal, WorldPress , Bitrix, Umi.CMS. All other control systems can be evaluated separately by our programmers, and based on this assessment, a decision on the conclusion or make the contract.

Our position is explained very simply - these amendments to CMS in some cases will cost us more in and run longer than one company, where he designed your website.

The reaction time for agreements with preferential right to service an average of 8 hours (mean-time working days).

Support Site Developer, the company is a guarantee of a clear and competent implementation of your tasks and making timely changes of information, guarantee the absence of technical errors and failures in making changes. Remember, site support and technically complex actions, do not trust their non-specialists, it is best to work with professionals.